How To Have a Successful Transition Back To Work After Working From Home

After the COVID-19 pandemic made catastrophic waves around the world, employers who could, sent their employees home to work, not quite knowing when things would be back to normal. After almost a year and a half with vaccinations available, organizations and businesses are finally requesting employees come back face-to-face at least part-time if not full-time.…

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8 Qualities That Make the Perfect Medical Biller

It takes a special person to successfully work in the world of medical billing.  Many behind-the-scenes jobs do not get recognized enough for what they do to keep things running smoothly. If it weren’t for medical billers, who would translate codes, file claims, update records, and solve inconsistencies? Who would post payments, manage reimbursements, perform…

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How to Effectively Work With a Patient Who Has Been Denied a Coverage

Patients can be denied coverage for various reasons, some being the fault of the medical biller. When a patient requires insurance coverage for a medical service, treatment, or hospital stay and their claim is either denied or rejected, it can be an overwhelming experience. When this happens, medical billers must take on a large portion…

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How Mental Health Billing Differs From Medical Billing

May is Mental Health Awareness Month. Topics surrounding mental health are on the rise due to an increase in open and honest conversations across communities and on social media and a decrease in stigma resulting from advocates opening up about their mental health struggles. Television shows, movies, and the news share stories of hardship and…

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Surprise_Medical_Bills

Surprise Medical Bills and New Legislation: An Overview

Surprise billing has been a bipartisan focus for the United States government for a couple years. Most Americans support legislation to protect patients from these costly yet often unexpected fees. Although multiple states have adopted comprehensive legislation to mitigate surprise billing, there wasn’t any such statute on the federal level – until recently. On December…

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kpi

The Top KPIs to Track for an Optimized Revenue Cycle

Methods used in the United States to measure quality vary by industry. The country’s food supply, human and veterinary drugs and multiple other products are regulated by the Food and Drug Administration (FDA). The Environmental Protection Agency (EPA) oversees national efforts based on the best available scientific information to reduce environmental risks. The Federal Communications…

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Keeping Clients in a Crisis

Client retention is always an important part of business, but when the economy isn’t doing well this becomes imperative. COVID-19 has shut down or slowed down many providers’ offices which has given doctors plenty of time to look at their books and make changes if they don’t like what they see. While this provides a…

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Hospital Price Disclosure

Healthcare has long been known for asymmetrical information. Patients see a doctor, whether at a clinic or hospital, yet they rarely know when going in how much the visit will cost them. Over the past few years, CMS has been working to close this information gap, requiring hospitals to disclose prices for their most common…

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Entrepreneur Mental Health

  When thinking about an entrepreneur, what traits do you think of? Headstrong, confident, inspiring, among others. It is easy to put successful entrepreneurs up on a pedestal, but there is another side to every story. The pressure of success can take a serious toll on an individual’s mental health. It does not take long…

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The Oversea Side of Offshoring

Many times when I talk to business owners I get a level of discomfort with the concept of hiring workers overseas. This ranges from slight uneasiness to outright hostility. I understand these feelings well because I used to feel the same way. When I owned a billing company I did not approve of the idea…

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