Keeping Clients in a Crisis
Client retention is always an important part of business, but when the economy isn’t doing well this becomes imperative. COVID-19 has shut down or slowed down many providers’ offices which has given doctors plenty of time to look at their books and make changes if they don’t like what they see. While this provides a…
Ways To Celebrate Your Customer
Businesses spend a lot of time and money building their client base. According to Brightback’s State of Customer Retention Survey only 14% of B2B companies put improving customer satisfaction through better customer experience and support at the top of the priority list. With that said, where we would be without our current customers? You should…
