Managing A Remote Workforce with Roxanne Smith Kovac

Roxanne is the owner of Advanced Pacific Medical, LLC. She has been in the medical industry for over 30 years now providing consulting services for healthcare providers with an emphasis on practice operations and revenue cycle management.

In this episode, she shared her experience managing a remote workforce and how to apply it in your business.

Show Notes:

  • [02:15] Roxanne shares their process on how her company moved their manpower to a remote workforce.

  • [06:30] What should be the policy for remote work.

  • [07:30] How compliance is handled differently during remote work.

  • [11:00] Recommendations on handling wifi passwords every 60 days.

  • [12:30] Continuing a completely remote workforce.

  • [13:53] The age of their workforce and how it affects the company.

  • [17:17] Using social media in a remote work setting

  • [21:25] Having a dedicated workspace for work

  • [24:28] How to handle file-sharing during remote work

  • [26:45] Handling online meetings

  • [27:15] Monitoring employee productivity during remote work

  • [33:10] Finding good talent in hiring a remote client

  • [37:55] Positive impact of remote work to employees


Connect with Roxanne