Current Openings

Join us in making a difference in the world of Revenue Cycle Management.
Take the next step in your career and become part of our dedicated team!

Grade – G04        

Career Band – Manager – III

Department – AR Operations

Job Description –

  • Execute day to day activities, planning of deliverables as per availability of agents. Overseeing and driving all team members and their activities towards every client account.
  • To ensure the team meets the required SLAs, both in terms of production and quality of work.
  • Initiate process improvement methods and best practices that will improve the performance of the team
  • Managing everyday operations of the team, inclusive of team attendance, attrition to minimize any negative impact in the process.
  • Identifying and implementing ways to build better team effectiveness by encouraging a healthy environment for the team.
  • Maintain compliance in process with HIPAA and ISO standards and adhere to company policies.
  • Review and reporting on process updates and team metrics with the management team.

Requirements / Qualification –

  • Experience of 6 -8 years in Revenue Cycle Healthcare Operations in a managerial role. (Assistant Manager & Above)
  • Excellent ORAL and WRITTEN Communication Skills
  • Experience in handling both DATA (Demo, Charges, Payment Posting) and VOICE Processes (AR Follow-up) with practical knowledge of each process.
  • Should have handled a team of minimum 25+ Employees
  • Should have good knowledge in operations planning techniques and good execution capabilities.

Location – Chennai

Shift Timings – 6.30 pm to 3.30 am.

Reporting to – Manager – AR Operations

 

Grade – G05        

Career Band –Supervisor – II

Department – AR Operations

Job Description –

  • Manage and allocate daily work volumes to ensure client SLAs & TAT are met.
  • Assist with production for all client-specific processes.
  • Manage day-to-day planning and problem solving related to in-bound work volumes.
  • Tracked the team member’s work to proactively identify and resolve shortages impacting production plans.
  • Development and delivery of routine reports required to monitor and report on team’s performance and provide customer feedback.
  • Directly engaging in problem solving on production related issues with team members, as required.
  • Coordinated training and mentoring of new team members who joined the project recently.
  • Produced regular performance reports and reviews, seeking areas for improved operational efficiency.
  • Developing a strong business relationship with the client and analyze the client’s performance are achieved and outcome results are aligned to both Client and Organization goals.

 

Requirements / Qualification –

  • 5+ Years of Experience in US Healthcare – RCM.
  • Experience in handling AR Follow-up and Denial Management.
  • Should have experience of handling 10 to 15 employees.
  • Excellent written and verbal communication.
  • Excellent interpersonal and collaborative skills.
  • Initiator with the ability to lead and own end to end projects.
  • Multiple billing platform / software experience will be and added advantage.
  • Must be Graduate from any stream.

Location – Chennai

Shift Timings – 6.30 pm to 3.30 am.

Reporting to – Sr. Team Leader / Assistant Manager – AR Operations

 

Grade – G06        

Career Band –Professional II

Department – AR Operations

Job Description –

  • Responsible for calling US insurance companies on behalf of Physician/Medical Billing.
  • Reviewing EOB, captu ring denials, fixing them for payments, and understanding recoupment.
  • Able to resolve billing issues.
  • Appropriate action for denied claims.
  • Knowledge of denials, appeals & referrals.
  • Good knowledge of the complete RCM process.

Requirements / Qualification –

  • Minimum 1 year experience in AR Calling.
  • Should have very strong verbal and written communication skill with the ability to speakconfidently and interact with the insurance representativeson the phone calls with confidentiality and following the HIPAA compliance.

Location – Chennai

Shift Timings – 6.30 pm to 3.30 am.

Reporting to– Team Leader – AR Operations

 

Grade – G06        

Career Band –Professional – II

Department – Billing Operations

Job Description –

  • Access and download super bills and face sheets from client file server.
  • Track and maintain the status log.
  • Pull the patient details in Client software using the name or DOB.
  • If patient details not found, Demo has to be created using the face sheet.
  • Need to check the eligibility status for patient insurance.
  • Charges have to be keyed according to the client protocol.
  • All the queries should be maintained in the log and client has to be updated by EOD.

Requirements / Qualification –

  • Minimum 1 year experience in Demo and Charge.
  • Good typing skills.
  • Must be Graduate in any stream.

Location – Chennai

Shift Timings – 9.00 am to 06.00 pm.

Reporting to – Team Leader – Billing Operations

Grade – G06        

Career Band –Professional – II

Department – Billing Operations

Job Description –

  • Reviewing EOB’S.
  • Manual posting and auto posting.
  • Identify denial codes (RARC & CARC) with denial reason & Correspondence.
  • Post checks to the correct patients.
  • HSA and HRA Payments.
  • Adjustments and write off scenario, if patient’s secondary is Medicaid.

Requirements / Qualification –

  • Minimum 1 year experience in Payment Posting.
  • Good typing skills.
  • Knowledge in payment formulas, co-pay, co-insurance and deductibles.
  • Must be Graduate in any stream.

Location – Chennai

Shift Timings – 9.00 am to 06.00 pm.

Reporting to – Team Leader – Billing Operations

 

Grade – G05        

Career Band – Supervisor – III

Department – BE – Quality

Job Description –

  • Minimum 3+ years of experience in same day surgery (Especially in Integumentary, Cardiology, Gastrointestinal)
  • E/M and ED coding is added advantage
  • In-depth knowledge about modifiers and ICD 10 CM coding guidelines.
  • CPC/COC certification is mandatory.

Requirements / Qualification –

  • Minimum 1 year as a QA Analyst or 2+ years of experience in US Healthcare, Revenue Cycle Management (RCM); Knowledge of Six Sigma principles is preferred.
  • Must be Graduate in any stream.
  • Good eye for details and structured thought process.
  • Excellent interpersonal skills.
  • Should have excellent communication Skills.

 

Location – Chennai

Shift Timings – 9 am- 6pm.

Reporting to – Quality Assurance Leader- BE – Quality

 

Grade – G04        

Career Band – Business Manager – III

Department – Customer Success & Transition

Job Description –

  • Build relationships with key employees among each client.
  • Create plans to address client’s business needs.
  • Advise clients on creating profitable processes.
  • Schedule regular meetings with customers to ensure they are satisfied.
  • Act as point of contact for complaints and escalate issues as appropriate
  • Ensure both the company and clients adhere to contract terms
  • Set sales and revenue targets and work diligently to meet them
  • Collaborate with internal teams to address client needs

Requirements / Qualification –

  • Overall experience of 7 years on Medical Billing
  • Minimum of 2 years on leadership role.
  • Excellent verbal and written communication skills.

Location – Chennai

Shift Timings – 4pm-1 am.

Reporting to – Director- Customer Success & Transition

 

Grade – G05        

Career Band – Supervisor – II

Department – Customer Success & Transition

Job Description –                

  • Should have prior experience working at client facing role.
  • Excellent Communication Skills, Witty, Should know how to build client rapport and manage client calls effectively.
  • RCM experience, End to End RCM experience would be added advantage.
  • Team player, open to feedback, flexible to work.
  • Result oriented, innovative thinker, creative, Automation knowledge would be added advantage.
  • Ensuring Client SLA’s/TAT is met across the board. Focusing on giving value add to the clients.
  • Understands operations & strategies. Works hand in hand with Operations.
  • Knows reporting, analytics, Client decks, Client reports etc.
  • Hands on client transitions and understands the detailing involved in the transitions, SOP creation. DOU creation etc.
  • Knows how to tackle client and operational issues and provides solution.

Requirements / Qualification –

  • Experience as TL for at least 1 year.
  • Strong analytical background.
  • Strong knowledge of Health care vertical in CRM.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Must be graduate from any stream.

Location – Chennai

Shift Timings – 6.30 pm to 3.30 am.

Reporting to – Director- Customer Success & Transition

 

Grade – G05        

Career Band – Supervisor – II

Department – Customer Success & Transition

Job Description –

  • Should have prior experience working at client facing role.
  • Excellent Communication Skills, Witty, Should know how to build client rapport and manage client calls effectively.
  • RCM experience, End to End RCM experience would be added advantage.
  • Team player, open to feedback, flexible to work.
  • Result oriented, innovative thinker, creative, Automation knowledge would be added advantage.
  • Ensuring Client SLA’s/TAT is met across the board. Focusing on giving value add to the clients.
  • Understands operations & strategies. Works hand in hand with Operations.
  • Knows reporting, analytics, Client decks, Client reports etc.
  • Hands on client transitions and understands the detailing involved in the transitions, SOP creation. DOU creation etc.
  • Knows how to tackle client and operational issues and provides solution.

Requirements / Qualification –

  • Experience as TL for at least 1 year.
  • Strong analytical background.
  • Strong knowledge of Health care vertical in CRM.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Must be graduate from any stream.

Location – Chennai

Shift Timings – 6.30 pm to 3.30 am.

Reporting to – Director- Customer Success & Transition

Grade – G04        

Career Band – Manager – III

Department – Finance And Accounts

Job Description –

  • Manage the Overall financial Operations of the company.
  • Accounts Payable & Vendor Management.
  • Accounts Receivable.
  • Fund flow Planning.
  • Assistance in Salary disbursement.
  • P&L and Income expense statements .
  • Budgeting & Variance analysis.
  • MIS Reporting.
  • Liaising with other Departments,Vendors, Banks & Auditors.
  • GST Monthly Filing & E invoicing.
  • GST Annual assessment & Refunds processing.
  • TDS remi ttance, Filing & Issuing Form 16.
  • Advance Tax Computation & Payment.
  • EPF,ESI,PT,LWF & ROC Compliances Filing & Management.

Requirements / Qualification –

  • Overall 10+ years of experience in Finance & Accounts.
  • Strong Financial Management ability, analysis and interpretation
  • Bachelor’s degree (or equivalent) in finance or related field.
  • Well versed with Excel and other Accounting
  • Strong Leadership Skills,Strong Communication skills and effectiveness, in oral, written, presentation & Reporting.
  • Excellent communication skills.

Location – Chennai

Shift Timings – 10.00 am to 7.00 pm

Reporting to – Manager – Finance and Accounts

Job Summary:

The Solutions Designer is responsible for designing and implementing scalable, robust, and maintainable solutions that meet business requirements. This role involves collaborating with clients, stakeholders, and development teams to create effective technical architectures and ensure successful delivery of projects.

Key Responsibilities:

Requirements Analysis:

Collaborate with clients and stakeholders to understand business needs and requirements.

Analyze and document functional and non-functional requirements.

 

Solution Design:

Develop end-to-end technical solutions that align with business objectives.

Create comprehensive system architectures and designs.

Ensure solutions are scalable, secure, and maintainable.

 

Technical Leadership:

Provide technical leadership to development teams.

Guide and mentor team members in best practices and design principles.

Collaborate with cross-functional teams to drive project success.

 

Technology Evaluation:

Evaluate and recommend technologies, tools, and frameworks for project implementation.

Stay abreast of industry trends and emerging technologies.

 

Documentation:

Create detailed technical documentation including architecture diagrams, design specifications, and documentation for development teams.

 

Collaboration:

Work closely with business analysts, project managers, and other stakeholders to ensure alignment between business goals and technical solutions.

Collaborate with development and testing teams to ensure successful implementation.

 

Quality Assurance:

Conduct design reviews to ensure solutions meet quality standards.

Identify and address technical debt and potential issues early in the development process.

 

Client Interaction:

Engage with clients to gather feedback, address concerns, and ensure satisfaction with the proposed solutions.

 

Requirements:

Bachelor’s or master’s degree in computer science, Information Technology, or related field.

Proven experience as a Solution Architect or in a similar role.

Strong knowledge of software architecture, design patterns, and best practices.

Proficiency in multiple programming languages and technologies.

Excellent communication and interpersonal skills.

Ability to work collaboratively in a team environment.

Problem-solving and critical-thinking skills.

 

Preferred Qualifications:

Relevant certifications (e.g., TOGAF, AWS Certified Solutions Architect, etc.).

Experience with specific technologies relevant to the industry or organization.

This job description provides a general overview, and the specific requirements may vary depending on the industry, company size, and the nature of projects.

Location – Chennai

Apply to Join Our Team

Advance your career by joining our group of global medical billing experts. Click on the button below and fill out the form to join our team.

Interested in joining the 4DGlobal Team?


Randy Farwell

Senior Vice President of Business Development and Marketing

Randy has 25 years of experience in the Healthcare Industry as a team builder, team leader, and national sales manager. He is passionate, dynamic, creative, and innovative. He has a successful career in the Healthcare Industry by maximizing business performance through a foundation of strategy, analytics, as well as people and culture development. Demonstrated success driving multi-million-dollar sales growth, developing, and building company infrastructures, building sales and business development teams, and executing sales strategies. He is known for strategy development and execution and has broad cross-functional experience in sales management and sales operations.

Randy will be leading our sales, business development, and marketing teams. He will be developing, implementing, and executing our sales, marketing, and growth strategies. He is dedicated to building leaders and helping others to achieve success. He will be creating new business opportunities and strategic partnerships for 4D Global Inc.

Hobbies and Interests: Randy enjoys exercising, lifting weights, golfing, pickleball, and spending time with family and friends.

Deepesh Rana

Executive Vice President & Head of Operations

Deepesh is an accomplished executive with 22+ years of experience in operations management. He has a proven track record of driving operational efficiency, optimizing processes, and delivering results. As an Executive Vice President and Head of Operations, Deepesh is responsible for overseeing a range of functions critical to our company’s success, including HR, finance, IT, and facilities management. He oversees all aspects of our company’s operations, logistics & administration.

Deepesh is a strong advocate for customer service and employee engagement and is committed to creating a positive workplace culture that fosters collaboration and innovation. He is dedicated to delivering exceptional results and is passionate about helping 4D achieve its full potential. Prior to joining 4D, he held senior operations roles where he successfully implemented operational improvements that increased efficiency and reduced costs.

Hobby & Interest: Deepesh is an avid traveler and loves exploring new destinations across the world. He has a young family & prefers spending quality time with his daughter, wife, and mother.

Chanie Gluck

Founder & CEO

Chanie Gluck is a successful entrepreneur and seasoned veteran of the medical billing business. She launched 4D Global, Inc. after selling her Medical Billing Company – 4D Medical, which she owned and operated for 13 years. Chanie began her medical billing career in 1994 working in the billing department of a multi-specialty medical center.

Chanie is a visionary entrepreneur with 28+ years of experience in the medical billing industry. She has a passion for making healthcare effective and efficient through outsourcing capabilities. Under Chanie’s leadership, 4D Global has grown from a startup to a fast-growing company Inc 5000 company and a leader in the medical billing market. As the Founder and CEO of 4D Global, Chanie is responsible for setting the strategic direction of the organization and driving growth and success.

She is deeply committed to 4D’s mission and values and is dedicated to delivering exceptional results for our customers and stakeholders. She hosts two podcasts’ Leaders In Medical Billing and Growing Global .  Chanie’s entrepreneurial journey includes being recognized as one of the top CEO’s & She is also actively involved in corporate social responsibility initiatives and is committed to making a positive impact on the world.

Check out her website at www.chaniegluck.com

Hobby & Interest:  Yoga, cycle classes, art – painting, reading, lifetime learner, world traveler and enjoys spending time with her husband and four children.