Do it. Document it. Delegate it. | Learn How To Build Your Business Training Manual with Chris Ronzio

Chris Ronzio started his first business when he was 14, and throughout his entrepreneurial journey, developed a passion for technology, efficiency, and making business easier. He is energized by progress and driven by process.

Chris spent a decade building a national video production company that would net over $3 million and sold that business before turning 25, at which point he started a consulting agency called Organize Chaos. After working directly with hundreds of entrepreneurs, Chris and his team created a software tool to help organize small and growing businesses.

This tool turned startup success story, called Trainual, provides a way to capture every process, role, and responsibility, creating a consistent, teachable, and scalable knowledge base, centralized in one place. At the heart of this work is a desire to help business leaders find the time to do more of what they love, and by providing a way to document and delegate what you do, and create a scalable operations manual, Trainual is doing just that for business owners, team leaders, and hiring managers worldwide.

Additionally, Chris is an investor, part-owner, and/or on the board of 5 other companies, an Inc Magazine columnist, and the author of “100 Hacks To Improve Your Business.”

Show Notes:

  • 2:05 - The best way to start documenting processes to small businesses
  • 5:38 - Solving the problem of employees holding off information.
  • 9:13 - What departments to look at when starting documenting processes
  • 14:05 - Responsibility Matrix and why it's a gamechanger
  • 14:52 - When to transition from Google Docs to Trainual
  • 16:53 - Trainual's content strategy & creating a private Facebook Group for customers
  • 20:33 - Tell-tale signs that it's time to sell your business
  • 24:20 - How he started his podcast
  • 27:40 - Chris' big vision with Trainual
  • 29:15 - How to extract information to your employees without a consultant
  • 32:00 - Lessons he learned from his parents
  • 35:44 - How to connect with Chris