Keeping Clients in a Crisis

Client retention is always an important part of business, but when the economy isn’t doing well this becomes imperative. COVID-19 has shut down or slowed down many providers’ offices which has given doctors plenty of time to look at their books and make changes if they don’t like what they see. While this provides a…

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Hospital Price Disclosure

Healthcare has long been known for asymmetrical information. Patients see a doctor, whether at a clinic or hospital, yet they rarely know when going in how much the visit will cost them. Over the past few years, CMS has been working to close this information gap, requiring hospitals to disclose prices for their most common…

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The Future of the Medical Billing Industry

Lately, there has been a lot of speculation amongst medical billing company owners about what the future of the medical billing industry will be. We have been working in this industry since 1994 and have seen significant changes over the years. The future of the medical billing industry is still bright and here is why.…

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Paycheck Protection Program Extension

Many billing companies have seen a decrease in work recently, due to the temporary closure or slowdown of providers across the country. While many providers have gradually begun to re-open, they have strict guidelines and are often seeing a smaller number of patients than usual. This, in turn, has affected billing offices across the country,…

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Successfully Hiring Remote Medical Billers

As the months roll on most of us are still working remotely, and for many medical billing offices, this may be the way of the future. Companies are realizing that they can do without the expensive overhead of office space and that many employees prefer to be at home. This may seem fairly straight forward…

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Further Distributions from HHS

The Department of Health and Human Services announced further distributions from its Provider Relief Fund. This funding will go to providers that participate in CHIP and Medicaid. Some providers have lost revenue due to COVID-19 and others have simply faced higher costs, both are valid reasons to apply. This funding will be available to a…

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Three Tips To Stay Engaged And Motivated

Working from home has become the new normal in our lives, with video calls re-defining interpersonal interactions and our long commutes being replaced by a couple of steps from our bedroom to our home desk.  We’ve grown used to it in no time. We’ve done what human beings have always been best at, adapting to…

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The Three Drivers Of Employee Engagement

No matter the industry in which you find yourself, the key to success lies within the people that drive the business forward. Here are the three essential areas to consider for boosting employees’ engagement.  Freedom of opinion There are very few things that will hinder the productivity of your employees more than an environment where…

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Entrepreneur Mental Health

  When thinking about an entrepreneur, what traits do you think of? Headstrong, confident, inspiring, among others. It is easy to put successful entrepreneurs up on a pedestal, but there is another side to every story. The pressure of success can take a serious toll on an individual’s mental health. It does not take long…

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The Oversea Side of Offshoring

Many times when I talk to business owners I get a level of discomfort with the concept of hiring workers overseas. This ranges from slight uneasiness to outright hostility. I understand these feelings well because I used to feel the same way. When I owned a billing company I did not approve of the idea…

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