Tips To Get Out Of The Goal Setting Rut

Do you feel like your goals are the same year after year? There are obvious goals like growing your business, staying more organized, or anything that is health and fitness related. If it feels like you’re setting the same goals year after year, it is time to try a new approach. We have the tips…

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Setting Customer Service Based Goals

Setting goals that directly affect yourself are easy. You know how you think and what you want to achieve. Setting goals that make your customers happy can be a little more challenging. Put yourself in the mindset of your customers and really analyze what else you can do to make those relationships thrive. Utilize your…

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How To Build Your 2020 Road Map

You wouldn’t go somewhere new without a map, why would you start the new year without a personal road map? 2020 is uncharted territory and it’s time to make a game plan to get the most out of it. The biggest step to setting goals that will actually be accomplished is making them reasonable and…

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Employee Goal Setting

Every new year is symbolic of a new chapter for your business. Setting goals provides a written road map for where you want to be at this time next year. What about your employees? Do you know what their goals are? Did they even set goals? It’s no secret that goal setting has significant scientific…

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End Of Year Checklist

The end of the year is symbolic in so many different ways. When reflecting on the past 365 days, there is always so much growth, whether you realize it or not. While you bask in all your accomplishments from the last year, there are still a few loose ends to tie up before the start…

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Ways To Celebrate Your Customer

Businesses spend a lot of time and money building their client base. According to Brightback’s State of Customer Retention Survey only 14% of B2B companies put improving customer satisfaction through better customer experience and support at the top of the priority list. With that said, where we would be without our current customers? You should…

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Holiday Survival Guide

  [responsivevoice buttonposition=”after”]The holiday season is cheerful and full of love. It can be equally stressful and overwhelming. Time seems to move faster than ever with the natural increase in family/social obligations, Q4 coming to a close, and the new year peering over the horizon. It is time to rise to the occasion and conquer…

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Appreciating Your Employees

[responsivevoice] As the battle for good employees rages on, it is up to you to keep your employees happy. We’ve previously covered what millennials are looking for when it comes to winning employee loyalty, but are they really loyal? According to Gallup, only 51% of employees feel overall satisfied with their job and the main…

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Create Meaning Through Work

[responsivevoice]There comes a point in everyone’s journey where they turn inward and begin to focus on self-actualization, clarity, and finding meaning through their business. Whether you have created a successful company or have finally landed your dream position, you can have your life’s work transition into helping others. This could be anything from donating to…

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Handling Client Stress

The phrase “the customer is always right,” was popularized during the rise of retail. The philosophy is that customer complaints should be taken seriously and not allow them to feel cheated or deceived. There is a fine balance between taking care of your customers and allowing them to misuse your service. Conflict is a natural…

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