Keeping Clients in a Crisis

Client retention is always an important part of business, but when the economy isn’t doing well this becomes imperative. COVID-19 has shut down or slowed down many providers’ offices which has given doctors plenty of time to look at their books and make changes if they don’t like what they see. While this provides a…

Continue Reading →

The Future of the Medical Billing Industry

Lately, there has been a lot of speculation amongst medical billing company owners about what the future of the medical billing industry will be. We have been working in this industry since 1994 and have seen significant changes over the years. The future of the medical billing industry is still bright and here is why.…

Continue Reading →

The What, Why and How of Leadership

What is leadership? An age-old question exhaustively studied by scholars and practitioners alike throughout centuries, from the greatest conqueror of all time Alexander the Great to the father of modern leadership Warren Bennis.  Nowadays, it might be easier to say what leadership is not than to say what leadership is.  Ensuring your company always hits…

Continue Reading →

Meeting room with effective communication

The Art of Effective Communication

Is communication an art or is it actually a science?  This is a centuries-old debate and one may continue to argue the validity of both sides of the question to the extent of reaching the end of human patience.   While art can be understood as personalizing the knowledge in a creative way – painting the…

Continue Reading →

Three Tips To Stay Engaged And Motivated

Working from home has become the new normal in our lives, with video calls re-defining interpersonal interactions and our long commutes being replaced by a couple of steps from our bedroom to our home desk.  We’ve grown used to it in no time. We’ve done what human beings have always been best at, adapting to…

Continue Reading →

The Three Drivers Of Employee Engagement

No matter the industry in which you find yourself, the key to success lies within the people that drive the business forward. Here are the three essential areas to consider for boosting employees’ engagement.  Freedom of opinion There are very few things that will hinder the productivity of your employees more than an environment where…

Continue Reading →

Updating The Customer Experience

As time moves forward and as industries change the expectations from your customers change. For businesses to continue to stay ahead of their competition, they need to be able to anticipate the customers’ needs. Creating new products is not the only form of innovation that customers are looking for, there are also opportunities in updating…

Continue Reading →

Building A Better You

Innovation is a common buzzword when it comes to business and some of the best company’s in the world have become synonymous with it. These new products and services do not just appear, all ideas come from people. What is stopping us from putting the same energy into innovating ourselves? There are plenty of things…

Continue Reading →

Encouraging Employee Innovation

Let’s be honest here, while you’re focusing on all big picture items, your employees are on the front lines of your business. They see daily what’s working and identify where there can be improvements or changes. Harness the energy of these junior and mid-level employees to identify these issues while allowing them the opportunity to…

Continue Reading →

Tips To Get Out Of The Goal Setting Rut

Do you feel like your goals are the same year after year? There are obvious goals like growing your business, staying more organized, or anything that is health and fitness related. If it feels like you’re setting the same goals year after year, it is time to try a new approach. We have the tips…

Continue Reading →

Page 1 of 3