3 Tips for Revving up Productivity
Medical billers do it all. They are the nucleus of a healthcare organization, constantly working and keeping things flowing through the revenue cycle. The goal of any medical biller is to be as efficient as possible to make sure the money keeps moving and organizations and patients are content. Medical billers are jack-of-all-trades, and along…
5 Tips for Patient Retention
According to the United States Small Business Administration, almost 80 percent of customers leave a business if they’re upset with the treatment they’ve received. That number applies to healthcare consumers, too, making patient retention an especially important goal for physician practices of all sizes. Acquiring new customers or patients can be a costly proposition because…
Customer Engagement: The Core of Business Success in Medical Billing
Good customer service can make or break a business. Even if you have the best product or service on the market, customers will likely go elsewhere if they don’t feel they’ve been treated well. According to the United States Small Business Administration, almost 78 percent of customers leave a business if they’re upset with the…
Keeping Clients in a Crisis
Client retention is always an important part of business, but when the economy isn’t doing well this becomes imperative. COVID-19 has shut down or slowed down many providers’ offices which has given doctors plenty of time to look at their books and make changes if they don’t like what they see. While this provides a…
