5 Tips for Patient Retention

According to the United States Small Business Administration, almost 80 percent of customers leave a business if they’re upset with the treatment they’ve received. That number applies to healthcare consumers, too, making patient retention an especially important goal for physician practices of all sizes. Acquiring new customers or patients can be a costly proposition because…

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Artificial Intelligence Applications for Medical Billing

Artificial intelligence is defined as the ability of a digital computer or computer-controlled robot to perform tasks commonly associated with intelligent beings. Commonly referred to as AI, it’s increasingly being employed in healthcare, and, according to Accenture, has the potential to save the United States $150 billion annually by 2026. The top ten AI applications in healthcare are robot-assisted…

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Top Three Features of Practice Management Systems

Practice managers play a crucial role in helping physician offices run smoothly. Doctors are responsible for multiple administrative tasks along with patient care, making it nearly impossible for them to manage their practice without assistance. In addition to implementing programs and procedures to improve operations efficiency and managing overall operations of the practice’s business functions,…

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Surprise Medical Bills and New Legislation: An Overview

Surprise billing has been a bipartisan focus for the United States government for a couple years. Most Americans support legislation to protect patients from these costly yet often unexpected fees. Although multiple states have adopted comprehensive legislation to mitigate surprise billing, there wasn’t any such statute on the federal level – until recently. On December…

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Three Keys to Improving Patient Collections

Rising out-of-pocket medical costs and high deductibles are challenging issues for many individuals in the United States. The following numbers show just how much of a problem high healthcare costs are for consumers: The average individual health plan deductible is approximately $4,300. The average family health plan deductible is about $8,300. An estimated 40 percent…

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How to Make a Remote Work Arrangement Successful

If you’re one of the many employees who have worked remotely during the COVID-19 pandemic, you’re not alone. According to the European Commission, approximately 35-40 percent of employees across the globe have worked from home most or all of the time since the spring of 2020. It appears this remote work trend won’t fade away…

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Transitioning to a Single-payer Healthcare System: Positive Change or Predictable Challenges?

The United States healthcare system is fraught with problems. Even after the enactment of the Affordable Care Act (ACA), 12.5 percent of Americans are uninsured, and almost 45 percent are inadequately insured. Healthcare spending has reached almost $4 trillion (about $11,582 per person), even though it was down .5 percent in 2020 due to the…

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Summary of COVID-19 Stimulus Legislation 12/21/2020

COVID-19 Vaccine Funding The bill provides $8.75 billion to the CDC to support federal, state, local, territorial and tribal public health agencies to distribute, administer, monitor, and track coronavirus vaccination to ensure broad-based distribution, access, and vaccine coverage. Provider Relief Fund The bill provides $3 billion in additional grants for hospital and health care providers…

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Tips for Setting Organizational Goals as a Team

Writing down goals and resolutions doesn’t seem very constructive, especially when many people don’t follow through on them. According to one study, though, people who wrote down their goals were 33 percent more successful in achieving them than those who formulated outcomes in their heads. A Harvard Business study found that the three percent of graduates from their…

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The Top KPIs to Track for an Optimized Revenue Cycle

Methods used in the United States to measure quality vary by industry. The country’s food supply, human and veterinary drugs and multiple other products are regulated by the Food and Drug Administration (FDA). The Environmental Protection Agency (EPA) oversees national efforts based on the best available scientific information to reduce environmental risks. The Federal Communications…

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